Free and unconditional cancellation
RESERVE WITH YOUR EYES CLOSED !
* Cancellation free of charge and without conditions up to 7 days before your arrival
* Full refund of your stay
* All health protocols followed
COVID-RELATED HEALTH PROTOCOLS
PLAYGROUND / MULTISPORTS FIELD PROTOCOL
Scrupulously respect barrier gestures
No grouping of more than 6 people.
Respect the social distancing of 2 m
Wearing a mask is strongly recommended
Hand washing before entering and leaving
SNACK PROTOCOL
Mask must be worn in the queue
Mandatory hand washing before entering the queue
Scrupulously respect barrier gestures
Observe the markings on the ground
Be sure to respect the direction of entry and exit.
Contactless payment is preferred
GROCERY STORE PROTOCOL
Wearing a mask is compulsory in the grocery store
Mandatory hand washing before entering the grocery store
Scrupulously respect barrier gestures
Observe the markings on the ground
Be sure to respect the direction of entry and exit
Respect the maximum number of people: 4
Contactless payment is preferred
SANITARY BLOCK PROTOCOL
Wearing a mask is compulsory in the sanitary facilities
Mandatory hand washing before entering the sanitary facilities
Hand washing is compulsory before leaving the sanitary block
Scrupulously respect barrier gestures
Respect the social distance of 2m
Respect 1 person per equipment
Respect the maximum number of people: 6
PROTOCOL FOR ARRIVALS
At the time indicated by the campsite: go to the campsite entrance without leaving the
your vehicle
Show your voucher to the receptionist
The receptionist will give you a welcome pack where you will find: keys to the
accommodation, badges for camping albères and brillas, welcome booklets,
summary of barrier gestures, campsite map, swimming pool bracelets and bracelets
connected for camping the ocean and the beautiful air.
Head directly to your location
All our keys (badges and connected bracelets) are disinfected each time
arrival and departure of each client
DEPARTURE PROTOCOL
At the time indicated by the campsite: leave the site.
Bare site: clean site without waste
Accommodation: open windows and doors
If you want to report a broken item, get an invoice or any other
information related to departure, please send an email via the Cybèle vacances application
Hand in your keys and / or badge and / or connected bracelets on time (before 10 a.m.)
in the box in front of the reception
PROTOCOL DURING THE STAY
Before your arrival, your accommodation has been cleaned and disinfected by following a
very strict health protocol. The mobile home has been completely disinfected.
When you arrive in your accommodation: Open the windows and doors of the mobile home in order to air for 30 minutes
We now invite you to think "RELAXATION and HOLIDAYS".
A technical problem: don't hesitate
* Validity 2021